JC CONSULTING
JC Consulting About & experience
Jorge Cardoso, software engineer and tech lead

About & experience

The engineering behind JC Consulting.

I started in technical support at Portugal Telecom in 2001 and was promoted to lead the automation of first-line support. Since then I've been a developer, Scrum Master, product owner, tech lead and startup CTO, in Portugal, the UK, Benelux and Switzerland. Today I help businesses of every size spend less time on busywork and more on the work that matters.

You work directly with me, from the first conversation to the last line of code.

Tools I work with

Node.js PHP (Symfony, Laravel) Angular MySQL PostgreSQL Elasticsearch AWS Azure GCP Jenkins GitLab CI Linux & Nginx Make Zapier

Languages: English & Portuguese, native · French & Spanish, working

Career timeline

15+ years in engineering and technical leadership.

Latest

Crédit Agricole

Switzerland · Banking

Latest role, in banking in Switzerland.

Dec 2022 –

Mobilexpense

Senior Software Engineer · Benelux · SaaS expense management

Mentored a team of 9 engineers (2 promoted to senior within 24 months). Achieved a 30% reduction in post-release bugs and reduced time to resolution by more than 30% through process changes and a testing-first culture while continuing to ship features. Hands-on backend, frontend and DevOps on Azure. Scoped clear work units and liaised between engineering and business departments.

Azure Scrum Testing Champion DevOps

Active · Own venture

skAI

Founder · Travel tech (travelskai.com)

An AI-native travel concierge taking travellers from inspiration to booking, with voice and AI-driven recommendations. Live and active at travelskai.com.

AI Travel Tech travelskai.com

Dec 2021 – (ended)

Ojimah

CTO & Founder · Travel & hospitality startup

Founded and led the technical vision, architecture, development and deployment from scratch. Built scalable cloud infrastructure on AWS and GCP for high availability and cost efficiency. Delivered technical partnerships and integrations with global travel suppliers (airlines, hotels, tour providers). Hired and led a cross-functional team with agile continuous delivery, analytics and real-time monitoring.

AWS GCP Supplier APIs Agile Leadership

Jan 2022 – Dec 2022

Stafiz

Senior Software Engineer

Turned business requirements into robust deliverables. Migrated the API from basic authentication to JWT and planned and implemented an asynchronous AWS queueing system.

AWS Queues JWT API Architecture

Aug 2019 – Dec 2021

Avanti Communications

Software Engineer & Scrum Master · UK · Satellite telecoms

Led the engineering team as Scrum Master to build a modern IP management solution for new customer requirements. Acted as liaison across departments for user stories. Developed backend applications in PHP Symfony, MySQL and Elasticsearch, with frontends in Angular and vanilla JS, plus custom business reporting.

PHP Symfony MySQL Elasticsearch Angular Scrum Master

Aug 2013 – 2019

NeverWhatIf Group

Web Developer · UK · Fintech, real estate, marketing, food

Built PHP APIs with Laravel and Node.js microservices. Delivered websites and platforms for products in finance (including Propiteer and FCA-regulated investment businesses), digital marketing and food. Built payment integrations with Stripe, PayPal and Sage, bespoke decision-making reports, custom Jenkins CI scripts and advanced Elasticsearch indices and queries.

Laravel Node.js Stripe & PayPal Elasticsearch Jenkins CI

Mar 2013 – Jul 2013

B8 Solutions Ltd

Web Developer

Built bespoke PHP MVC sites (CakePHP, Slim), e-commerce systems (OpenCart, VirtueMart), payment integrations (Sage, PayPal), reporting web applications and CMS implementations.

CakePHP Slim E-Commerce Payment APIs

Mar 2012 – Jan 2013

Silver Lined Solutions Ltd

Web Developer

Developed cross-platform mobile apps (Android, iOS, Windows Phone) with HTML5/Cordova/PhoneGap, backed by Node.js APIs, PostgreSQL, CodeIgniter and LAMP server administration.

Node.js PostgreSQL Mobile Apps LAMP

Apr 2009 – Feb 2012

Portugal Telecom

Web Developer

Developed web applications and portals for business partners and clients with PHP, MySQL, JavaScript and CSS, alongside maintenance of the in-house content management system.

PHP MySQL JavaScript

Apr 2001 – Feb 2012

Portugal Telecom

Technical Support → Process Manager

Repeatedly recognised as a top-performing engineer. Promoted to Process Manager to lead the automation of first-level technical support, earning the company's highest annual award for innovation and efficiency.

Process Automation Top Innovation Award Leadership

Start with one process

What would your team stop doing if software did it for them?

Bring one repetitive process to a 15-minute call. You'll leave with a clear view of what can be automated and what it would take.